The telecommunications industry is undergoing a rapid transformation, driven by the convergence of multiple services, such as voice, data, and content, onto a single platform. To keep pace with this evolution, telecom operators are increasingly adopting convergent billing systems that enable them to offer integrated and seamless experiences to their customers. However, implementing these systems is not without its challenges. In this blog post, we will explore the key hurdles that telecom providers face when transitioning to convergent billing and discuss strategies to overcome them.

Continue reading→

The future of billing has arrived with the advent of convergent billing, a comprehensive billing approach that amalgamates all customer charges across diverse services and products into a single, unified platform. This groundbreaking system eliminates the need for multiple billing systems, simplifying the billing process and enhancing its efficiency. With its ability to provide real-time data analytics, businesses can gain invaluable insights to optimize revenue and make informed decisions. Join us as we delve into the world of convergent billing, exploring its benefits, challenges, and the latest trends shaping its future.

Continue reading→

The MVNO model has been in prevalence for more than one decade. It has been relatively successful in the developed world, which can be gauged by looking at the projected Compound Annual Growth Rate (CAGR) of over 9% between 2017 and 2022. Of late, the technology powering MVNOs in the developed world is reaching developing countries such as Thailand, India and Philippines. As a result, we are expected to see a striking change in the fortunes of MVNO in the developing countries. One of the most coveted MVNO technologies pertains to convergent billing, which is implemented by a centralized real-time charging system like Online Charging System (OCS).

Continue reading→

With telcos facing the heat of competition, we are seeing a marked change in their way of working. Their focus has shifted from just building up their network capabilities to enhancing the experience of customers and they are doing their level best to keep them engaged with new and innovative offerings. Given the current circumstances, a cutting-edge OCS has become par for the course.

Continue reading→