The MVNO model has been in prevalence for more than one decade. It has been relatively successful in the developed world, which can be gauged by looking at the projected Compound Annual Growth Rate (CAGR) of over 9% between 2017 and 2022. Of late, the technology powering MVNOs in the developed world is reaching developing countries such as Thailand, India and Philippines. As a result, we are expected to see a striking change in the fortunes of MVNO in the developing countries. One of the most coveted MVNO technologies pertains to convergent billing, which is implemented by a centralized real-time charging system like Online Charging System (OCS).

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Convergent charging is an essential requirement of modern-day MVNOs (Mobile Virtual Network Operators). It is the holy-grail of billing as it can empower your monetization and billing strategy. The inherent strength of a convergent charging platform lies in its real-time charging functionality, which ensures all the services delivered by an operator are charged accurately.

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Covid-19 pandemic outbreak has impacted the fate of many businesses in 2020. However, telecom industry has stood strong in these times, and has allowed people to stay in touch via technology. It does deserve special credit for mitigating the impact by allowing companies to operate via work-from-home model. Despite all the work, telecom industry is still experiencing a trend of reduced revenues, which can be attributed to the excess use of OTT platforms like Skype, Whatsapp, and more recently ‘Zoom’ calling. To counter these OTT platforms, there is an exigent need for convergent charging and more flexible monetization solutions.

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In 2021, the telecom industry has high hopes from 5G. The amount of options that 5G presents is endless. Never before, there has been a technology as versatile as 5G. Network slicing allows a single 5G connection to be used for multiple QoS-based networks. Also, the connectivity via 5G has the highest speed and immense potential. But the potential of 5G and other emerging technologies can only be harnessed if you monetize the services via a reliable convergent charging platform. 

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2021 is a year that promises hope after the disastrous 2020 for the whole world. Telecom industry has stayed a constant factor in the lives of the people, connecting them to each other when they cannot go out. Despite their positive roles in the crisis situations; MNO, MVNE, MVNO have suffered greatly. 2021 offers a chance to get back the lost revenue, but it requires billing and charging platform of the next generation.

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Convergent charging has become the basis of almost every telecom business. As billing remains crucial for a telecom business, the role of convergent charging and OCS system is rising in significance. Almost every business strategy that a telecom operator conceptualizes has to be readily supported by the billing system.

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Back before large grocery chains and big box stores became the norm, people would have to visit specialized retailers for all of their weekly shopping. One family would have to visit a bakery for bread, a deli or butcher for meat, a farmer’s market for produce, and a liquor store for alcohol.

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Convergent charging is a concept that all businesses in the telecoms industry need to familiarize themselves with. In the simplest of explanations, this type of charging method allows providers to consolidate all of their rendered services into one solo platform.

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When it comes to running a telecom business in this day and age, your success depends as much on offering cutting edge technologies as it does on maintaining the quality of your service.

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Telcos utilizing traditional billing systems are at a clear disadvantage. Charging and billing prepaid, postpaid and broadband services distinctly under different platforms is not ideal for a telecom business, especially in the current scenario. As competition skyrockets and profits via staple services like calls, SMS and internet data diminish, the ARPU is decreasing fast. To counter this loss of profit, it is essential to come up with services that evoke customer trust and interest. This is where convergent real time billing system comes into the picture.

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