In the business world, there is frequently a delay between the time services are delivered and an invoice is created and when the payment is collected when it comes to charging a customer for labour or services. However, these delays create spaces where errors or mistakes in billing and collecting money may occur. Revenue leakage may affect operators who rely on latent CDRs (call detail records). The cost to telecom carriers of these errors or delays in the charging feature is frequently quite high. However, real time charging system solutions can guarantee that every subscriber transaction is recorded and handled in real time.
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6 Benefits of Using a Real-Time Rating System
In an age where everyone wants everything to happen instantly, it is natural for real-time billing and charging of phone services to be a must. Translating these real-time numbers is easy when you partner your business with online charging systems and let them take care of the real-time rating and subsequent billing and charging. While there are many benefits of a real-time rating system, here are six of the top advantages for both your customers and your business.
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