Customer service and experience are quite important in every industry, especially telecommunications where the whole industry is dependent on customer satisfaction. To ensure the customer needs are fulfilled, several key players have entered the market. These are MNO/MVNO/MVNE/MVNA. One of the famous internet providers is Telgoo5. Let’s dive deeper into the topic and learn more about these networks.
MVNO is an abbreviation of “mobile virtual network operator.” basically, it is a wireless services provider that doesn’t own the wireless network infrastructure over which it provides services to its customers. It uses one or more major networks to provide the cell phone service.
Most MVNOs offer prepaid and postpaid phone plans making billing easy for consumers.
MVNE (Mobile Virtual Network Enabler) works wonders when it comes to providing customers with the best and the most affordable cellular and data services. Read further to find out what an MVNE is and how does it help to cut cost for MVNOs (Mobile Virtual Network Operators).
In today’s world of telecom providers, the MVNE plays a pivotal role in behind-the-scenes operations. MVNE or Mobile Virtual Network Enabler can be thought of as the backbone of MVNOs. They are a telecom solution for network infrastructure and other services such as administration, operations support systems, SIM provisioning, and business support systems. An MVNE specializes in the planning, implementation, and management phases of companies that offer mobile services.
MVNE, or Mobile Virtual Network Enablers is a business entity that provides network infrastructure and business services to MVNOs, or Mobile Virtual Network Operators. This unburdens the MVNO from most business and support functions, while allowing them to offer services to customers with their own brands.
Mobile Virtual Network Operator (MVNO) is an important part of the telecom domain. It fulfills the requirements of specific groups of customers who do not use the services from major operators in the area. For an MVNO, it takes a long time to establish trust amongst customers. Then comes the stage when it starts earning money. But due to inaccurate and inefficient billing and charging, the monetary success can be hampered. So, it is important for MVNOs to not use mediocre and rudimentary billing mechanisms. Instead, they need to utilize a convergent charging system for greater billing accuracy and revenue assurance.
5G is a transformational technology with immense potential. For telecom operators, it presents a very good chance to grow their customer base. Features like network slicing, ultra-low latency and massive bandwidths are extremely attractive to customers. Whether it is your business customers or home subscribers, you will be faced with unprecedented challenges while deploying 5G. Billing and charging need to be spot-on and you can’t make any errors in calculating charges.
5G network slicing is potentially the greatest innovation in the telecom industry. It provides unforeseen opportunities and can be the instigator of new business models. Connectivity is a vital asset for every business use case that is powered by technology. 5G network slicing allows for the creation of several logical networks over a single physical network. Each logical network can have its own unique characteristics such as speed, latency, security etc. The QoS-based network slicing provides unprecedented power to companies, especially those that are ready to be creative and use separate networks for supporting their different requirements. From a telecom operator’s point of view, this new technology presents a tough but rewarding challenge. Although a convergent charging system can definitely make things simpler.
Telecom billing has a very important role to play in driving the success of modern-day telecom operators. Due to Covid-19, businesses are experiencing stagnation. So, if you want to stay competitive and increase your customer base, it is the right time to improve your service model. With a convergent charging platform, it is easier to digitalize services and monetize assets. Especially if you can find a proven platform that is secure, flexible and completely scalable.
Billing and charging are two of the most vital functions for MNOs, MVNOs and MVNE. While the bigger companies have vast resources to implement billing and charging system as per their specific requirements, the smaller companies struggle to keep up with them. Nowadays, the pressure is intense when it comes to the competition between different telecom companies. If you are not supporting your customers on time, and not providing them the required support, you are likely to lose ground.