In the competitive landscape of telecommunications, providing exceptional customer service is paramount to retaining clients and attracting new ones. One of the key innovations driving superior customer service is real-time billing. By leveraging real-time billing systems, telecom companies can enhance their interactions with customers, leading to increased satisfaction, loyalty, and overall business success. This article […]
With an evaluation of over $66 billion, the global mobile virtual network operator (MVNO) market is entering the next decade in a thriving state. To add more weight to this statistic, it is double the value of where the MVNO market stood in 2010.
Telcos utilizing traditional billing systems are at a clear disadvantage. Charging and billing prepaid, postpaid and broadband services distinctly under different platforms is not ideal for a telecom business, especially in the current scenario. As competition skyrockets and profits via staple services like calls, SMS and internet data diminish, the ARPU is decreasing fast. To […]